Shipping and Returns
Shipping and Payments
At the time of your order, Rainy Day Foods will authorize the transaction with our payment gateway and will only debit the transaction in the event that your order is ready for shipping. Your information is secured safely with Authorize.net and will be billed at the time the order is shipped. Your order will be shipped promptly when the items you have ordered are available in our inventory. You will be notified if there is any delay lasting longer than 20 business days. If you need any additional information, please contact Rainy Day Foods at 800-847-0465 or email firstname.lastname@example.org.
Refund and Returns Policy
In the event that you would like to cancel your order prior to shipment and payment has not been made, we will gladly void the order. If Rainy Day Foods has received payment from the buyer, and the buyer would like to cancel the order, we are happy to refund the entire order amount, less credit card processing charges and fees. Any damaged items or discrepancies in your order must be reported within 30 days of receipt of the shipment, please contact us at email@example.com or call 800-847-0465 for more information. We always want to ensure that you receive the correct items and that they arrive without damage and will do what we can to correct any mistakes or problems. Unopened and unused items may be returned with our authorization at the customer's expense for a refund of the cost of the product less a 15% restocking fee. For any questions regarding our return and refund policy, please contact us at 1-800-847-0465 or email firstname.lastname@example.org.
UPS My Choice
UPS now offers a way for customers to have some control of their shipments. With UPS My Choice membership, you can decide when and where your packages are delivered and you can authorize packages to be left without signatures. There are two levels of membership that allow you to choose the level of control you need for your UPS shipments. Delivery alerts provide up-to-date information about your home deliveries without having to use a tracking number.